FAQs
Welcome aboard
Our friendly buses will enable you to go shopping, to work, to school or social events, quickly and comfortably.
Please ensure you are in a safe place before you hail the driver of the bus you wish to catch and where possible tender the correct fare. Please move to the back of the bus and make the seats in the front rows of the bus available for elderly or less able passengers. For the comfort of all our passengers, please do not eat or drink when travelling. Information about services we operate are available from:
Public Holidays
Our services operate Monday to Friday only and do not operate on Weekends or Public Holidays.
Guide Dogs
Guide dogs may travel on all buses when accompanying blind or deaf people.
Lost Property
Enquiries can be made at our office on 02 6492 1991.
Assistance
Bus passengers are asked to assist by making the seats at the front of the bus available for elderly or disabled travellers.
Tickets and School Passes
Tickets are issued for all full fares. Please ensure you retain tickets for inspection.
To obtain a school bus pass, apply at your school. Lost or mutilated passes may be replaced at our office.
Complaints/Compliments
Should you wish to comment on a particular bus or driver, please note the registration of the bus for identification purposes.
Fares
Please tender the correct fare on entry to the bus to avoid unnecessary delays. Children 15 years and over are required to pay adult fares unless travelling to or from school. Proof of age may be required. Concession passes must be shown to the driver or full fare will be charged.
School Services
For information about our school timetables, bus routes and maps, please click here. Adults will be carried on all buses.
Food, Refreshments and Smoking
Food and refreshments (including chewing gum) may not be consumed on the bus. Smoking is not permitted on buses under transport regulations.